This is my second 5-star review. After doing an amazing refacing of my kitchen cabinets with stunning walnut, I was thrilled with the results and service I received. I especially liked the follow-up response to attend to every detail until I was 100% satisfied. Then, a week or so later, I realized I didn't get soft close doors. I thought I had discussed it with the salesperson and went back to my contract to see. It seemed to indicate that I was going to receive them, but I wasn't certain. I had economized and couldn't remember if I had nixed them at the last minute. I called the salesperson Karina and left her a message. She called me back immediately and said that regardless of what my contract said, I would get the soft-close doors and they would install them within a few days - and they did! Now my cabinets are perfect. I just had a party last night and my friends were blown away. They think I spent a fortune and in reality, I got an amazing deal from I&E. The refacing job looks like brand new cabinets. You would never know they used the original boxes, with new doors and drawer fronts and handles.